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	<title>Malta Inside Out &#187; Work</title>
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		<title>August Shutdown &#8211; Malta goes on holiday</title>
		<link>http://www.maltainsideout.com/13246/august-shutdown-malta-goes-on-holiday/</link>
		<comments>http://www.maltainsideout.com/13246/august-shutdown-malta-goes-on-holiday/#comments</comments>
		<pubDate>Sat, 07 Aug 2010 15:00:00 +0000</pubDate>
		<dc:creator>Elizabeth Ayling</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Daily Life]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Work]]></category>
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		<description><![CDATA[Malta's two-week shutdown in August is a habit hard to break. We just love taking our holidays all together as firms shut up shop.  What's it all about? What can the visitor expect?]]></description>
			<content:encoded><![CDATA[<div id="attachment_13267" class="wp-caption aligncenter" style="width: 605px"><img src="http://www.maltainsideout.com/wp-content/uploads/2010/08/rusty-door-Qbajjer.jpg" alt="No way we&#039;re opening for the next two weeks!" title="rusty door Qbajjer, Gozo" width="595" height="304" class="size-full wp-image-13267" /><p class="wp-caption-text">No way we're opening for the next two weeks!</p></div>
<p>Anyone who has holidayed in continental Europe in August, especially in cities, will know that many bars and restaurants are shut, sporting notices such as &#8216;Ferie&#8217; or &#8216;in Vacanza&#8217; in Italy, for example.  Just as you, the unsuspecting tourist arrives, those who should be making a buck out of you at this peak summer holiday time of year have chosen to go on holiday too.  So what happens in August in Malta, holiday islands in sun?</p>
<p><strong>What to Expect in the August Shutdown</strong><br />
The next two weeks are Malta&#8217;s peak, local summer holiday time of year.  If the father of the family hasn&#8217;t taken a break yet, he will now be shipping himself and family somewhere like a holiday flat or second home in Gozo or up North to St Paul&#8217;s Bay, abroad, or if very lucky, aboard a motor cruiser island hopping to Sicily. Mid August often sees a change in the weather to humid, sweaty, still grey days that promise rain.  We can see the odd freak flash flood storm as a taste of autumn rains to come. </p>
<p>The summer recess in Malta moves in mysterious ways. We might not have &#8216;Chiuso per Ferie&#8217; on our windows as our Italian neighbours do, but the habitual two weeks&#8217; shutdown does leave its mark.  Here&#8217;s how: </p>
<p><strong>The good news</strong><br />
Everything a tourist needs stays open. Local businesses know that this is the time of year to make almost all their profits if they rely on tourist bucks from sun, sea and sand seeking visitors. None of the habits of Italian city restaurateurs here. </p>
<p><strong>The bad news:</strong><br />
If you&#8217;ve moved to Malta recently, you might not know that a lot of firms &#8211; even those in service industries such as advertising, and retail businesses such as kitchen and bathroom showrooms, for instance, will be firmly shut for almost two weeks either side of 15 August.  So, if you forgot to order that spare part for the washing machine, or need a new tap, like I do, you will have to wait till well after the 15th.  Even then, next deliveries after the summer recess can take often until end September or longer to materialise in Malta.  You will notice too that supermarket shelves may run out of favourite brands as shipments slow in August. </p>
<p>Although Malta has a dwindling number of manufacturing plants, the tradition of closing up the office still holds even if a firm doesn&#8217;t have a production line.  The knock-on effect of the shutdown ripples through the economy. We&#8217;ve said before that the public sector is hard to reach on the phone after 12.00 from mid June to mid September, but I doubt you&#8217;ll get anywhere until September if you try to call a government office now with a query.  </p>
<p>The other bad news is that we are all left to battle for the best places on the beach, best restaurant tables and best parking places as the islands teem with holidaymakers, locals and visitors. For some insane reason, we like to take our holidays now, altogether in a pressured two weeks.  Malta&#8217;s schools don&#8217;t go back till around 24 September or later, so we&#8217;ve plenty more time to take a break.</p>
<p>The traditional August shutdown, while not strictly needed for most firms these days, is a habit hard to break.  Maybe we can blame it on Malta&#8217;s most important public holiday, <em>Santa Marija</em>, which falls on the 15 August.  The day is in Malta&#8217;s psyche; not only because Malta is predominantly Catholic, but also because it marks the end of Malta&#8217;s second &#8216;great siege&#8217; when a small, war-torn convoy of Allied forces&#8217; supply ships limped into Grand Harbour relieving the islands.  More on that in our second August holiday article to come.   </p>
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		<title>Typical technology woes of Malta&#8217;s SMEs</title>
		<link>http://www.maltainsideout.com/10764/typical-technology-woes-of-maltas-smes/</link>
		<comments>http://www.maltainsideout.com/10764/typical-technology-woes-of-maltas-smes/#comments</comments>
		<pubDate>Mon, 22 Mar 2010 21:33:31 +0000</pubDate>
		<dc:creator>Stephen Hall</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Media & Communications]]></category>
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		<category><![CDATA[technology]]></category>

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		<description><![CDATA[Most businesses in Malta are SMEs or micro sized.  They rely on IT big time, yet most don't have tech-savvy people in-house and on hand when IT lets them down.  IT help desk guru Steve Hall has the survival tips. ]]></description>
			<content:encoded><![CDATA[<div id="attachment_10778" class="wp-caption aligncenter" style="width: 605px"><img src="http://www.maltainsideout.com/wp-content/uploads/2010/03/house-wiring.jpg" alt="Valletta house being rewired" title="house wiring" width="595" height="276" class="size-full wp-image-10778" /><p class="wp-caption-text">Wiring is the easy bit. Getting what goes down the pipes to work is another matter! </p></div>
<p><em>Here&#8217;s a typical technology woe that could face any micro business or SME in Malta, any day. Our resident IT help-desk buff Steve Hall advises.</em></p>
<p>Business organisations have always depended on the productivity of their human resources to be profitable.  Increasingly today human resources depend on information and communication technologies to be productive. Pulling the plug on an office desk reduces the human resource behind it to a huffing and puffing pyrotechnic spectacle. This phenomenon is of course not exclusive to Maltese companies but Malta does (as always) offer a number of uniqueness’s of its own in this area too.</p>
<p><strong>The overview</strong><br />
JustInTime is a ‘typical’ consulting firm with three staff members.  Justin secures new business and oversees the operation of the firm, John provides the actual client services and manages the subcontractors and Julie coordinates office facilities. </p>
<p><strong>What goes wrong</strong><br />
Justin’s email hasn’t been working very well lately and today it isn’t working at all. Julie has also been having difficulty accessing the office files.  Julie calls their Internet Service Provider and explains the problem. The ISP concludes that the internet connection is fine and that the problem must be on JustInTime’s office system.  </p>
<p>John, who is the most tech savvy of the three takes matters into his own hands and begins to investigate possible causes.  Justin who is expecting a rather important email is getting anxious to get the problem sorted and decides to call in a specialist to resolve the issue.  </p>
<p><strong>The Malta angle on the IT woe</strong><br />
The short local distances are a blessing in these situations, but even though the specialist team happens to be only a few blocks away, due to contractual commitments with other clients they won’t be available for another five hours. That’s five hours of more lost productivity!  </p>
<p>Justin leaves the office to meet with clients, John too leaves the office to catch up with subcontractor progress and Julie remains in the office.  After contacting a few friends she finds someone who can be there within the hour. The problem gets solved and productivity levels are restored. </p>
<p><strong>But, the SME&#8217;s IT woes just keep on repeating themselves</strong><br />
The following week Justin isn’t able to send an email message, Julia can’t print and John is on an overseas assignment. Julia calls the IT specialist who worked on the system last week but isn’t available this time around.  I think you can see where this is going.</p>
<p><strong>And now for a real solution&#8230;</strong><br />
Your business depends on technology more each day. Issues crop up for sometimes the oddest of reasons.  The challenge is to minimize unscheduled productivity destroying issues. The solution is to routinely check for symptoms that lead to critical issues and remedy them before they unleash their worst.  </p>
<p>As with all other things that need doing, there’s two ways to get around this one:  You can either do it yourself or you can hire a specialist to do it for you.  If this decision was an easy one for you to take, read on.</p>
<p><strong>The &#8216;Do-it-yourself&#8217; option?</strong><br />
At the outset, if you have the skill-set necessary to identify the symptoms leading to critical issues, then you really should be in the business of charging for it rather than using it to keep your own systems in order.  In that case, wouldn’t your time be better spent running the business?  Get your technical staff to focus on the technical issues and keep your focus on expanding the business.</p>
<p><strong>Or the &#8216;outsource to a specialist&#8217; option?</strong><br />
Hiring a specialist firm to keep your systems in order is rapidly becoming standard practice for many organizations of varying sizes.  This method of system support referred to as IT Support Outsourcing is being provided by an increasing number of IT Support Service Providers world-wide including Malta. </p>
<p><strong>Service Level Agreements and what you need to know</strong><br />
Engaging an Outsourced IT Support Service Provider is done with a clear objective -to maintain your system in a productive, stable and secure state. By defining Routine Pro-active deliverables (note the capital R and P) in the form of a Service Level Agreement (SLA) the provider will identify and remedy the symptoms that lead to critical issues resulting in unscheduled downtime.  It is these unscheduled issues which are the highest cause of productivity loss in business organizations world-wide.  The provider will pre-empt possible critical issues and schedule downtime when it least impacts your productivity. </p>
<p><strong>What your SLA should include</strong><br />
The essential deliverables to define in your SLA are:- Issue response time, Data backup verification, End User Support and Checking for System Updates.</p>
<p>Taking your SLA to a higher level to ensure you’ve got what it takes to recover, a Disaster Recovery Plan is indispensable. The DRP is crucial for the larger organizations where a total system wipe-out caused by fire, flood or equipment theft could result in bankruptcy. Less essential but equally important to the smaller organizations, the DRP is updated on a regular basis to ensure that the organization’s system could return to productivity in the shortest possible time.</p>
<p><strong>Selecting a suitable Support Service Provider </strong><br />
How do you know you&#8217;re getting the support you’re paying for &#8211; and when you need it? Start by asking questions based on this article to get a feel for the providers’ skill-set.  </p>
<p>Do not go into any issues specifically relating to your system during your first meeting.  Sign a non-disclosure agreement with the prospective provider before disclosing any information about your installation.  Try to get a reference from one of their existing clients, but bear in mind that they may not be in a position to divulge this information in order to maintain the confidentiality of their clients.  If they do so freely consider how comfortable you would feel being used as a marketing lever without giving consent.  Ask if they currently service clients in the same line of business. If you’re an industrial operation for example, this may work to your benefit since they would already be familiar with your business needs. On the other hand if the nature of your business is highly confidential, this may be reason to exclude this prospective provider. </p>
<p>Costs are naturally going to fit into the evaluation equation at some stage but I needn’t jog your memory on how to go about this do I?</p>
<p><em>Photo: <a href="http://www.flickr.com/photos/gegegatt/">Gege Gatt</a></em></p>
<p><em>For more on how to get your SME&#8217;s IT running (all the time, not just some of the time), contact: </em><br />

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<td><strong><a href="http://bit.ly/6I3jEP">Your iTdept</a></strong><br>
53 Norfolk Street Sliema SLM 2014<br>
				<strong>Web</strong>: <a href="http://bit.ly/6I3jEP">
				www.youritdept.biz</a><br>
				<strong>Email:</strong> <a href="mailto:info@youritdept.biz">
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				<strong>Tel:</strong> +356 2133 0879<br>
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<strong>LinkedIn</strong>: <a href="http://bit.ly/5YnhNd">Your iTdept</a><br>
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		<title>Essential Malta: Importing a Car</title>
		<link>http://www.maltainsideout.com/7153/essential-malta-importing-a-car/</link>
		<comments>http://www.maltainsideout.com/7153/essential-malta-importing-a-car/#comments</comments>
		<pubDate>Wed, 25 Nov 2009 22:11:43 +0000</pubDate>
		<dc:creator>Elizabeth Ayling</dc:creator>
				<category><![CDATA[Arrival]]></category>
		<category><![CDATA[Car hire]]></category>
		<category><![CDATA[Driving]]></category>
		<category><![CDATA[Expats]]></category>
		<category><![CDATA[Work]]></category>
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		<category><![CDATA[Malta]]></category>
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		<description><![CDATA[Thinking of bringing your car when you move to Malta?  You'd better read on...driving it off the ferry and the first six month are the 'honeymoon period'. After which, there's a lot to get to grips with, and pay for! ]]></description>
			<content:encoded><![CDATA[<div id="attachment_7527" class="wp-caption aligncenter" style="width: 605px"><img src="http://www.maltainsideout.com/wp-content/uploads/2009/11/battered-car.jpg" alt="There are a lot of steps to climb if you want to import a car into Malta!" title="battered car" width="595" height="309" class="size-full wp-image-7527" /><p class="wp-caption-text">There are a lot of steps to climb if you want to import a car into Malta!</p></div>
<p>This is probably one of the most difficult topics we&#8217;ve covered.  We can only guide you, provide some personal insights and give you a feeling for what&#8217;s involved.  We&#8217;ll be building on this article, adding to the body of links here.  Your insights will be invaluable too.   </p>
<p><strong>Basic background</strong><br />
If you are foreign and importing a car into Malta to drive it here beyond the six months deemed permissible as a &#8216;tourist&#8217; stay, then you will have to pay a vehicle registration tax (though may be eligible for an <a href="http://www.maltatransport.com/en/new/motorvehicles/exempt-residencetransfer.shtml?s=5CFB4C1D-7F000001-7D9B25213653-32C9">exemption</a>).  If you have a Maltese ID card, you will not be able to drive the car beyond the ferry and home, if that, without having it licensed here. With Maltese ID, you cannot claim to be a tourist visiting.   </p>
<p><strong>Vehicle Registration Tax</strong><br />
Malta has among the highest registration taxes for most types of vehicles.  Some concessions were made in the 2008 budget, effective from 1 January 2009, that reduced the tax on some small- and medium-sized vehicles but increased them for larger ones. The new system was introduced to encourage us to purchase/import more environmentally-friendly cars so the calculations involve the registered value (RV), car length, carbon dioxide emission volumes and particulate matter volumes (diesel only).  Also, under the new system comes a <a href="http://www.maltatransport.com/en/new/motorvehicles/exempt-residencetransfer.shtml?s=5CFB4C1D-7F000001-7D9B25213653-32C9">useful exemption  &#8211; private individuals relocating to Malta</a> will be able to bring in a car they&#8217;ve owned for two or more years without having to pay vehicle registration tax here.  This exemption is limited to one vehicle per person relocating.  </p>
<p>Of key interest to those bringing a car into Malta is the Registration Value (RV).  The old system depended on a valuation carried out by the Malta Transport Authority and was a somewhat haphazard affair I&#8217;ve  heard.  But now, to quote the official document: &#8220;As of 1st January 2009, the valuation system [is] replaced with a new system which will take into account the depreciation rate (and residual value) of a similar vehicle in Malta, and [is] <a href="http://www.valuation.vehicleregistration.gov.mt/Car.aspx">available online</a>.  The system [allows] the user to calculate the tax that would be due if the vehicle were to be registered.&#8221;</p>
<p>Vehicle registation tax rates have long been a contentious issue, among both local Maltese and incoming residents  &#8211; the latter often left facing a nasty tax shock when their six months&#8217; temporary vehicle permit (tourist stay period on the vehicle) is up!  It can still be the case, when the RV calculations are done, that you face car registration taxes that are higher than the real value of the car.  But, since used car prices hold up in Malta (see photo above for how we keep our cars going!), you might end up selling it here and not losing out too much in the long run, depending on vehicle type and its demand. </p>
<p>If you do end up driving a car with foreign plates for several months here, but within your six-month, temporary permit period (which you should get earlier rather than later in your stay!), you might be pulled over by ADT (Malta Transport Authority) officials doing road-side, spot checks.  They can be officious.  Know your rights &#8211; <a href="http://www.expatsmalta.com/forum/viewtopic.php?f=139&#038;t=5">click here</a> for some advice on how to deal with this.</p>
<p><strong>Procedures</strong><br />
These are quite long and complicated and we&#8217;ve some links to help get you through them.<br />
<strong>ADT site</strong> &#8216;<a href="http://www.maltatransport.com/en/ltd/motorvehicles/registration/registrationtax.shtml">Registration, Tax &#038; Documentation</a>&#8216; page gives you a blow by blow list of the procedures and what paperwork you&#8217;ll need.<br />
<strong>The Malta Chamber for SMEs</strong> &#8211; the GRTU &#8211; has an <a href="http://grtu.net/data/index.php?option=com_content&#038;task=view&#038;id=761&#038;Itemid=5">unofficial guide</a> that makes for an interesting read, and mirrors the official one step by step.<br />
<strong>British Expat Forum &#8211; Malta</strong> has lots of <a href="http://www.britishexpat.com/expatforum/malta/viewforum.php?f=813">Q&#038;A threads</a> that are worth spending an hour drilling through. </p>
<p><strong>Official Links:</strong><br />
The <a href="http://www.maltatransport.com/en/">ADT</a> is the Malta Transport Authority. Its site has downloadable forms and details of the various, possibly useful, <a href="http://www.maltatransport.com/en/new/motorvehicles/exemptions.shtml">tax exemptions</a> such as for overseas&#8217; students or people taking up fixed-term, contract work in Malta who wish to bring their own car in with them for their stay.<br />
<a href="http://www.maltatransport.com/en/">http://www.maltatransport.com/en/</a></p>
<p><a href="http://www.valuation.vehicleregistration.gov.mt/Car.aspx">http://www.valuation.vehicleregistration.gov.mt/Car.aspx</a> This is a quick, online calculator of the RV you can expect to pay.  </p>
<p><strong>Expat Insights</strong><br />
If expats have friends already here, they know the ropes and often opt to hire or buy in situ in Malta. Average hire car rates, for a family car (Ford Focus) on long-term hire, can be around €10/day.  </p>
<p><strong>Here&#8217;s one car import tale:</strong><br />
&#8220;Bringing the car in was fairly easy as you are given a 6 month visitor&#8217;s permit. However, the hassle started once this permit ran out. We were being asked to pay massive duty on the car (I think it was about 60% of the total car value) to get Maltese registration or send it back to the UK. Finally, after many meetings and heated discussions my husband ended up meeting both the finance and transport ministers <em>(eds. note: Malta is small, and if your business has clout or you have connections, it&#8217;s possible!&#8230;.) </em>to get them to agree on an exemption for cars of incoming foreign staff at our firm.  This meant we only had to pay a comparatively small fee to get it registered.  The ADT seem to have clamped down significantly on foreign cars. Our main issues were: (1) duties and (2) the whole minefield of a procedure for getting the car registered. </p>
<p>Would I do it again? Maybe if laws on duty were relaxed &#8211; but at the time? No! It was major hassle and meant we couldn&#8217;t drive the car for months on end once the permit had expired. One guy I know in the same firm had his car seized and was told: either pay the duty or put the car on the next ferry out of Malta. </p>
<p><strong>Another person&#8217;s experience&#8230;</strong><br />
We now have some kind of deal on vehicle registration tax because we have had the car more than 2 yrs and therefore fulfilled another criteria. We paid around €300 to get it registered with ADT, BUT they have our UK plates and logbook &#8211; which basically means we can&#8217;t sell the car here.  Unless of course we pay the import duty, which seems to be assessed also, unofficial word has it, on the state of your car; if it looks a bit bashed up, you are more likely to get a lower rate!&#8221;</p>
<p><em>Photo: <a href="http://www.flickr.com/groups/maltainsideout/pool/33497317@N06/">Gethin Thomas</a></em></p>
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		<title>Essential Malta: Business Links</title>
		<link>http://www.maltainsideout.com/5543/essential-malta-business-information-links/</link>
		<comments>http://www.maltainsideout.com/5543/essential-malta-business-information-links/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 21:09:04 +0000</pubDate>
		<dc:creator>Elizabeth Ayling</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Expats]]></category>
		<category><![CDATA[Travel]]></category>
		<category><![CDATA[Work]]></category>
		<category><![CDATA[directory]]></category>
		<category><![CDATA[employers]]></category>
		<category><![CDATA[expats]]></category>
		<category><![CDATA[Gozo]]></category>
		<category><![CDATA[information]]></category>
		<category><![CDATA[Malta]]></category>

		<guid isPermaLink="false">http://www.maltainsideout.com/?p=5543</guid>
		<description><![CDATA[Contacts points for business, government, communications, trade, travel &#038; transport, finance, education and more.  A useful 'first port of call' when looking for information on Malta so you can move, live and work here.  ]]></description>
			<content:encoded><![CDATA[<div id="attachment_6760" class="wp-caption aligncenter" style="width: 605px"><img src="http://www.maltainsideout.com/wp-content/uploads/2009/11/Business-Shop-Front-Malta.jpg" alt="Business information in Malta used to be about walking past shop fronts.  Now it&#039;s more likely found online. " title="Business Shop Front Malta" width="595" height="270" class="size-full wp-image-6760" /><p class="wp-caption-text">Business information in Malta used to be about walking past shop fronts.  Now it's more likely found online. </p></div>
<p>This is a  single listing page of the kind of contact details individuals and firms might need when exploring business opportunities or setting up in Malta, or just wanting to forge links with the islands&#8217; business community.   This list will serve you well for standard &#8216;first port of call&#8217; type enquiries about living, working and doing business here in Malta. We&#8217;ll be adding to it as we go along so feel free to add comments on what we may have missed out. We&#8217;ll be posting more &#8216;Essential Malta&#8217; listings on specialist areas such as Visas, Personal Tax, Schooling and so on. </p>
<h3><strong>Business Associations</strong></h3>
<p><a href="http://www.maltachamber.org.mt"><strong>Malta Chamber of Commerce, Enterprise &#038; Industry</strong></a><br />
(encorporates the former &#8216;Malta Federation of Industry&#8217;)<br />
Exchange Buildings<br />
Republic Street<br />
Valletta VLT 1117<br />
Malta<br />
Tel: (+356) 2123 3873<br />
Fax: (+356) 2124 5223<br />
Email: <a href="mailto:admin@maltachamber.org.mt">admin@maltachamber.org.mt</a><br />
Web:<a href="http://www.maltachamber.org.mt">www.maltachamber.org.mt</a></p>
<p><strong><a href="http://www.mhra.org.mt">Malta Hotels &#038; Restaurants Association</a></strong><br />
Nr 2,  Gallina Street,<br />
Kappara  SGN4111<br />
San Gwann<br />
Malta<br />
Tel: +356 21318133/4<br />
Fax: +356 21336477<br />
Email: <a href="mailto:mhra@mhra.org.mt">mhra@mhra.org.mt</a><br />
Web: <a href="http://www.mhra.org.mt">www.mhra.org.mt</a></p>
<h3><strong>Diplomatic &#038; Expat</strong</h3>
<p><strong>Ministry of Foreign Affairs, Malta</strong><br />
<em>Useful for <a href="http://www.gov.mt/frame.asp?l=2&#038;url=http://www.mfa.gov.mt/default.aspx?mlev=52&#038;mdis=553">Visa, Expat and advice to third country (non-EU) nationals</a></em><br />
Palazzo Parisio<br />
Merchant Street<br />
Valletta<br />
Malta, VLT 1171<br />
E-mail: <a href="mailto:info.mfa@gov.mt">info@mfa.gov.mt</a><br />
Tel: (+356) 2124 2191<br />
Fax: (+356) 2123 6604<br />
(see also <a href="http://www.gov.mt">government portal</a>).	</p>
<h3><strong>Employment &#038; Education</strong></h3>
<p><a href="http://www.etc.gov.mt"><strong>Employment &#038; Training Corporation</strong> </a><br />
Head Office<br />
Hal Far BBG 3000<br />
Malta<br />
Tel: (+356) 2165 4940<br />
Fax: (+356) 2220 1811<br />
Email: <a href="mailto:etc@gov.mt">etc@gov.mt</a><br />
<a href="http://www.etc.gov.mt">www.etc.gov.mt</a></p>
<p><strong><a href="http://www.um.edu.mt">University of Malta</a> </strong><br />
Msida MSD 2080<br />
Malta<br />
Tel: (+356) 2133 3903<br />
Fax: (+356) 2133 6450<br />
Email: <a href=mailto:"comms@um.edu.mt">comms@edu.com.mt</a><br />
Web: <a href="http://www.um.edu.mt">www.um.edu.mt</a></p>
<p><strong><a href="http://www.feltom.com">Federation of English Language Schools Malta (FELTOM)</a></strong><br />
c/o The Radisson Blu St. Julian&#8217;s<br />
St. George&#8217;s Bay<br />
St. Julian&#8217;s STJ 3391<br />
Malta<br />
Tel: (+356) 2744  5422<br />
Email: <a href="mailto:executive@feltom.com">executive@feltom.com</a><br />
Web: <a href="http://www.feltom.com">www.feltom.com</a></p>
<p><em>See also the <a href="http://www.gov.mt/servicecluster.asp?s=52&#038;l=2">Malta government portal</a>. </em></p>
<h3><strong>Finance &#038; Banking</strong></h3>
<p><strong><a href="http://www.centralbankmalta.org">Central Bank of Malta</a></strong><br />
Pjazza Kastilja,<br />
Valletta, VLT 1060,<br />
Malta<br />
Tel: (00356) 2550 0000<br />
Fax: (00356) 2550 2500<br />
Email: <a href="mailto:info@centralbankmalta.org">info@centralbankmalta.org</a><br />
Web: <a href="http://www.centralbankmalta.org">www.centralbankmalta.org</a></p>
<p><strong><a href="http://www.mfsa.com.mt">Malta Financial Services Authority</a></strong><br />
Notabile Road<br />
Attard BKR 3000<br />
Malta<br />
Tel: (+356) 2144 1155<br />
Fax: (+356) 2144 1188<br />
Email:<a href="mailto:communications@mfsa.com.mt">communications@mfsa.com.mt</a><br />
Web: <a href="http://www.mfsa.com.mt">www.mfsa.com.mt</a></p>
<p><a href="http://www.financemalta.org"><strong>Finance Malta</strong></a><br />
A non-profit, public-private initiative, set up as an autonomous Foundation in 2007 aimed at promoting Malta as a financial services centre. It has a secretariat based at Malta Stock Exchange (see below).<br />
Web: <a href="http://www.financemalta.org">www.financemalta.org</a><br />
Email: <a href="mailto:info@financemalta.org">info@financemalta.org</a></p>
<p><strong><a href="http://www.borzamalta.com.mt">Malta Stock Exchange</a></strong><br />
Garrison Chapel<br />
Castille Place<br />
Valletta VLT 1063<br />
Malta<br />
Tel: (+356) 2124 4051<br />
Fax: (+356) 2569 6316<br />
Email:<a href="mailto:borza@borzamalta.com.mt">borza@borzamalta.com.mt</a><br />
Web: <a href="http://www.borzamalta.com.mt">www.borzamalta.com.mt</a></p>
<p><strong><a href="http://www.vat.gov.mt">VAT Department</a></strong><br />
16, Centre Point Building<br />
Triq ta&#8217; Paris<br />
Birkirkara CMR 02.<br />
Tel:  (00356) 21 499330-4/6. Fax: (00356) 21 499365<br />
Web: <a href="http://www.vat.gov.mt/default.asp?lang=en">www.vat.gov.mt</a><br />
Email: <a href="mailto:vat@gov.mt">vat@gov.mt</a></p>
<p><a href="http://www.mepa.org.mt"><strong>Malta Environment &#038; Planning Authority</strong></a><br />
St Francis Ravelin<br />
Floriana FRN 1230<br />
Malta<br />
Tel: (+356) 2290 0000<br />
Fax:  (+356) 2290 2295<br />
Email:<a href="mailto:enquiries@mepa.org.mt">enquiries@mepa.org.mt</a><br />
Web: <a href="http://www.mepa.org.mt">www.mepa.org.mt</a></p>
<h3><strong>Media &#038; Communications</strong></h3>
<p><a href="http://www.mca.org.mt"><strong>Malta Communications Authority</strong></a><br />
Valletta Waterfront<br />
Pinto Wharf<br />
Valletta FRN 1913<br />
Malta<br />
Tel: (+356) 2133 6840<br />
Fax: (+356) 2133 6846<br />
Email: <a href="mailto:info@mca.org.mt">info@mca.org.mt</a><br />
Web: <a href="http://www.mca.org.mt">www.mca.org.mt</a></p>
<p><a href="http://www.mita.gov.mt"><strong>Malta Information Technology Agency</strong></a><br />
<em>MITA has been entrusted by government with executing the Smart Island Strategy 2010, and with promoting the national ICT policy. </em><br />
Gattard House<br />
National Road<br />
Blata-l-Bajda HMR 9010<br />
Malta<br />
Tel: (356) 2123 4710<br />
Email: <a href="mailto:webmaster.mita@mita.gov.mt">webmaster@mita.gov.mt</a><br />
Web: <a href="http://www.mita.gov.mt">www.mita.gov.mt</a></p>
<h3><strong>Tourism</strong></h3>
<p><strong><a href="http://www.mta.com.mt">Malta Tourism Authority</a></strong><br />
Auberge d’Italie<br />
Merchants Street<br />
Valletta VLT 1170<br />
Malta<br />
Tel: (+356) 2291 5000<br />
Fax: (+356) 2291 5893<br />
Email: <a href="mailto:info@mta.com.mt">info@mta.com.mt</a><br />
Web: <a href="http://www.mta.com.mt">www.mta.com.mt</a></p>
<h3><strong>Trade &#038; Inward Investment</strong></h3>
<p><a href="http://www.maltaenterprise.com"><strong>Malta Enterprise</strong></a><br />
Industrial Estate<br />
San Gwann SGN 3000<br />
MALTA<br />
Tel: +356 2542 0000<br />
Fax: +356 2542 3401<br />
Email:<a href="mailto:info@maltaenterprise.com">info@maltaenterprise.com</a><br />
Web: <a href="http://www.maltaenterprise.com">www.maltaenterprise.com</a></p>
<h3><strong>Transport &#038; Shipping</strong></h3>
<p><a href="http://www.airmalta.com"><strong>Air Malta plc</strong></a><br />
Head Office<br />
Luqa LQA 4000<br />
Malta<br />
Tel: (+356) 2122 9990<br />
Fax: (+356) 2167 3241<br />
Email: <a href="mailto:info@airmalta.com">info@airmalta.com.mt</a><br />
Web: <a href="http://www.airmalta.com">www.airmalta.com</a></p>
<p><a href="http://www.gozochannel.com"><strong>Gozo Channel Company</strong></a><br />
Head Office<br />
Mgarr Harbour<br />
Mgarr &#8211; Gozo (Malta)<br />
Tel: (+356) 2155 6114<br />
Fax:  (+356) 2155 6743<br />
Email: <a href="mailto:admin@gozochannel.com">admin@gozochannel.com</a><br />
Web: <a href="http://www.gozochannel.com">www.gozochannel.com</a></p>
<p><a href="http://www.maltairport.com"><strong>Malta International Airport plc</strong></a><br />
<a href="http://www.maltairport.com">Website</a> has all flight arrivals and departures, schedules and more or less &#8216;real-time&#8217; updates.<br />
Luqa LQA 4000<br />
Malta<br />
Tel: (+356) 2124 9600<br />
Fax: (+356) 2124 9563<br />
Email: <a href="mailto:mia@maltairport.com">mia@maltaiport.com</a><br />
Web: <a href="http://www.maltairport.com">www.maltairport.com</a></p>
<p><a href="http://www.maltafreeport.com.mt"><strong>Malta Freeport Terminals Ltd</strong></a><br />
Freeport Centre<br />
Port of Marsaxlokk<br />
Kalafrana BBG 3011<br />
Malta<br />
Tel: (+356) 2165 0200<br />
Fax: (+356) 2225 1900<br />
Email: <a href="mailto:marketing@maltafreeport.com.mt">marketing@maltafreeport.com.mt</a><br />
Web: <a href="http://www.maltafreeport.com.mt">www.maltafreeport.com.mt</a></p>
<p><a href="http://www.mma.gov.mt"><strong>Malta Maritime Authority</strong></a><br />
Maritime Trade Centre<br />
Xatt L-Ghassara ta’ l-Gheneb<br />
Marsa MRS 1917<br />
Malta<br />
Tel: (+356) 2122 2203<br />
Fax: (+356) 2125 0365<br />
Email: <a href="mailto:info@mma.gov.mt">info@mma.gov.mt</a><br />
Web: <a href="http://www.mma.gov.mt">www.mma.gov.mt</a></p>
<p><strong>Yachting Centre Directorate </strong><br />
Ta’ Xbiex Seafront,<br />
Ta’ Xbiex XBX 1028<br />
Malta<br />
Tel: (356) 2133 2800<br />
Fax: (356) 2133 2141<br />
Email: <a href="mailto:"info@mma.gov.mt">info@mma.gov.mt</a></p>
<h3><strong>Utilities</strong></h3>
<p><a href="http://www.enemalta.com.mt"><strong>Enemalta Corporation</strong></a><br />
Customer Care Section<br />
Triq Belt il-Hazna<br />
Marsa HMR 01<br />
Malta<br />
Tel: (+356) 2122 4600  Fax: (+356) 2122 6637<br />
Email: <a href="mailto:customercare@enemalta.com.mt">customercare@enemalta.com.mt<br />
Web: <a href="http://www.enemalta.com.mt">http://www.enemalta.com.mt</a></p>
<p><a href="http://www.wsc.com.mt"><strong>Water Services Corporation</strong></a><br />
Qormi Road<br />
Luqa LQA 9043<br />
Malta<br />
Tel: (+356) 2244 5566   Fax: (+356) 2244 3900<br />
Email: <a href="mailto:customercare@wsc.com.mt">customercare@wcs.com.mt</a><br />
Web: <a href="http://www.wsc.com.mt">www.wsc.com.mt</a></p>
<h3><strong>Miscellaneous</strong></h3>
<p><strong><a href="http://www.lga.org.mt">Lotteries and Gaming Authority</a></strong><br />
La Concorde<br />
Abate Rigord Street<br />
Ta&#8217; Xbiex XBX 1121<br />
Malta<br />
Tel +356 21316590/1/3/4<br />
Email: <a href="mailto:info@lga.org.mt">info@lga.org.mt</a><br />
Web: <a href="http://www.lga.org.mt">www.lga.org.mt</a></p>
<p><a href="http://www.nso.gov.mt"><strong>National Statistics Office</strong></a><br />
Web: <a href="http://www.nso.gov.mt/site/page.aspx">www.nso.gov.mt</a></p>
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		<title>Top places in Malta for a relaxed business meeting</title>
		<link>http://www.maltainsideout.com/4112/top-5-places-for-a-makeshift-business-meeting/</link>
		<comments>http://www.maltainsideout.com/4112/top-5-places-for-a-makeshift-business-meeting/#comments</comments>
		<pubDate>Sun, 13 Sep 2009 21:49:34 +0000</pubDate>
		<dc:creator>Alex Grech</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Cafes]]></category>
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		<description><![CDATA[Malta is blessed with great places for business huddles and informal meetings.  Here we list our favourites.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.maltainsideout.com/wp-content/uploads/2009/09/coffee-cup-swirl.JPG"><img class="aligncenter size-full wp-image-4125" title="Cappuccino and a cornetto" src="http://www.maltainsideout.com/wp-content/uploads/2009/09/coffee-cup-swirl.JPG" alt="Cappuccino and a cornetto" width="595" height="335" /></a></p>
<p>Malta has some great places if you want to have a business meeting in an informal setting.  Or it may well be that you just don&#8217;t have an office, and need to have access to a place where you can meet someone in peace and quiet over a drink and some snacks.  These are our personal favourites, but we can always add to this list if there are some hidden gems we have missed.</p>
<p><strong>1. Café Juliani, St Julians.</strong> Otherwise known as the lobby cum cafe of the Hotel Juliani.  This is anything but your normal hotel lobby &#8211; in fact, it&#8217;s difficult to actually spot the reception area.  Here you get wi-fi, comfortable seating, pastel furnishings and areas for tete a tetes or group huddles in the sofa area hidden at the back of the cafe. The food is pretty decent and you can find parking close by.</p>
<p><strong>2. Café La Rive, 33-34, Tigne Sea Front, Sliema.</strong> Just walk past the really busy cafe&#8217;s at Ferries and you will get to La Rive.  Wi-fi, leather sofas if you want them, and lovely pastas and giant salads.  As long as you avoid the very busy lunchtime slots, you&#8217;re normally guaranteed peace and quiet.  And it stays open late.</p>
<p><strong>3. Prego, 58, South Street, Valletta.</strong> If you want to chat over classic ham, egg and mayonnaise sandwiches or pastizzi in 1950s decor, this is the place for you.  A throwback to old Valletta, no wi-fi but plenty of atmosphere.  <span style="text-decoration: underline;"><a href="http://www.maltainsideout.com/?s=prego&amp;x=0&amp;y=0">More here</a></span>.</p>
<p><strong>4. Saracino&#8217;s, Pjazza tal-Knisja, Attard.</strong> Grab a wrap, a baguette or even a pizza in this converted farmhouse in a very charming setting opposite the parish church.</p>
<p><strong>5. Manoel Theatre Café, Old Theatre Street, Valletta.</strong> A bit more up-market, if you want to impress your business associates in a cultural setting.  And a lovely courtyard to behold.</p>
<p><strong>6. Irrera, Ta&#8217; Xbiex Wharf, Ta&#8217;Xbiex.</strong> The place to go to if you want Valletta bastions for a view.  Food is OK, but it&#8217;s really the ambience that sets this one apart, especially on a sunny day.  Gets busy round lunchtime.</p>
<p><strong>7. Café Jubilee, 209, The Strand, Gzira.</strong> If you walk to the back of the cafe, you get some quiet seating areas.  Food is good, the beer is even better and you get wi-fi if you ask for the password from the guys in the bar.</p>
<p><strong>8. The Golden Harvest Bakery, San Gwann Industrial Estate, San Gwann.</strong> What it lacks in style it packs in with great value snacks, great cappuccino and fresh bread and confectioneries if you want to take some goodies back home.  Not for everyone, but to be listed under &#8216;alternative&#8217;.</p>
<p><strong>9. German-Maltese Circle, Messina Palace 141, St Christopher Street, Valletta.</strong> Grab a soup or whatever&#8217;s being served and chat to your heart&#8217;s content in the lovely converted arched inner yard.</p>
<p><strong>10. Café Cordina, 244/5 Republic Street, Valletta.</strong> The <span style="text-decoration: underline;"><a href="http://www.maltainsideout.com/103/caffe-cordina/">queen of cafés and more</a></span>.  Go inside if it&#8217;s cold or want to get closer to the confectionery.  Or find an isolated table in the square and put on your shades.  Not the most discreet of places.  But a great location if you want to impress foreign visitors.</p>
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		<title>Mobile Monday comes to Malta</title>
		<link>http://www.maltainsideout.com/3751/mobile-monday-comes-to-malta/</link>
		<comments>http://www.maltainsideout.com/3751/mobile-monday-comes-to-malta/#comments</comments>
		<pubDate>Fri, 04 Sep 2009 21:31:11 +0000</pubDate>
		<dc:creator>Alex Grech</dc:creator>
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		<category><![CDATA[Malta]]></category>
		<category><![CDATA[mobile]]></category>
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		<description><![CDATA[Mobile Monday, the worldwide network for people interested in all things mobile, is setting up a chapter in Malta.  The first meeting is on 14th September 2009.]]></description>
			<content:encoded><![CDATA[<div id="attachment_3760" class="wp-caption aligncenter" style="width: 605px"><img src="http://www.maltainsideout.com/wp-content/uploads/2009/09/MoMo-Global-PIC.jpg" alt="Mobile Monday, a networking forum for those in to all things mobile " title="MoMo-Global-PIC" width="595" height="302" class="size-full wp-image-3760" /><p class="wp-caption-text">Mobile Monday, a networking forum for those in to all things mobile</p></div>
<p>Malta prides itself on having a great mobile network &#8211; even if we keep waiting for tariffs to creep down to mainland EU levels.  For most of us, the days when calls dropped because of lack of coverage are long gone.  There&#8217;s also finally some element of competition between the three main mobile providers. </p>
<p>Now, there&#8217;s going to be a forum for anyone interested in mobile to talk about these issues and more, whichever operator they advocate or subscribe to.  A forum for exchange, intelligent debate and promotion of the best that mobile technologies can bring Malta.  </p>
<p>Those of you interested in all things mobile, take note of the launch of <strong>Mobile Monday in Malta</strong> on 14 September. Mobile Monday is a global grass roots organisation present in over seventy countries / regions, focusing on the mobile industry.  It&#8217;s a framework for regular live networking events for professionals within the mobile industry, and others increasingly converging with it, such as ICT, entertainment, publishing, and others.  People use Mobile Monday to meet regularly to discuss, network, exchange ideas and create value for themselves, and their communities.</p>
<p>It&#8217;s free to attend and participate. As well as networking, the major objective of the organisation and all its chapters is to act as a catalyst for innovative companies and new ideas, and to bring fresh global ideas and services to the local market.  It&#8217;s also there to help local market players – established, and budding entrepreneurs – to find partners across the globe through the Mobile Monday Global network.</p>
<p>The Malta chapter kicks off with Jari Tammisto and MadanMohan Rao, two international mobile visionaries.</p>
<p>If you are an entrepreneur, mobile enthusiast, technology worker, or just plain interested in joining this exciting community, be sure to <u><a href="http://www.amiando.com/momomalta.html">register your attendance here</a></u>.  There&#8217;s further information on the event and speakers at <u><a href="http://www.momomalta.org">Mobile Monday Malta&#8217;s website</a></u>.</p>
<p>The event on the 14th September is at the Palace Hotel, Sliema.  Things kick off at 18.30 hrs.</p>
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		<title>Where to find free Wi-Fi hotspots in Malta</title>
		<link>http://www.maltainsideout.com/469/where-you-can-find-free-wi-fi-hotspots-in-malta/</link>
		<comments>http://www.maltainsideout.com/469/where-you-can-find-free-wi-fi-hotspots-in-malta/#comments</comments>
		<pubDate>Mon, 23 Mar 2009 22:32:32 +0000</pubDate>
		<dc:creator>Alex Grech</dc:creator>
				<category><![CDATA[Work]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[free]]></category>
		<category><![CDATA[hotspots]]></category>
		<category><![CDATA[Malta]]></category>
		<category><![CDATA[meetings]]></category>
		<category><![CDATA[Paceville]]></category>
		<category><![CDATA[Sliema]]></category>
		<category><![CDATA[Wi-Fi]]></category>
		<category><![CDATA[WiFi]]></category>
		<category><![CDATA[wireless]]></category>

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		<description><![CDATA[WiFi makes the work-life balance possible in Malta. Well, almost.  We list the hotspots where you can work over a cappuccino.  ]]></description>
			<content:encoded><![CDATA[<div id="attachment_487" class="wp-caption alignleft" style="width: 581px"><img class="size-full wp-image-487 " title="wifi-malta-1" src="http://www.maltainsideout.com/wp-content/uploads/2009/03/wifi-malta-1.jpg" alt="W-Fi waterside, if you trust your laptop so near! " width="571" height="270" /><p class="wp-caption-text">Wi-Fi waterside, if you trust your laptop so near! </p></div>
<p>There are Wi-Fi hot spots across Malta now, but not all are conducive to business meetings or quiet working.  You can work in most hotel lobbies, for instance &#8211; but most expect you to buy a voucher.  The list below includes locations I have used in the past to access wireless internet for free.  We&#8217;ll keep it updated.  Please include any others you are aware of in the comments section below and feel free to add info on coffees, snacks and other facilities that go with the Wi-Fi!</p>
<p><strong>All McDonald&#8217;s </strong>across the islands</p>
<p><strong>St Julians</strong></p>
<p>Cafe Juliani &#8211; lobby of <a href="http://www.hoteljuliani.com/">Hotel Juliani</a> (just buy a cappuccino)</p>
<p>Bianco&#8217;s &#8211; cafe, Spinola Bay</p>
<p>Le Meridien Hotel &#8211; public areas</p>
<p>Balluta Bay Gardens &#8211; wifi zone between Exiles and Cara&#8217;s</p>
<p><strong>Paceville</strong></p>
<p>Hang around outside the large English Language Schools like EC or EF.  There are wireless zones here, primarily from spillage in the business centres.</p>
<p>Bay Street Shopping Centre</p>
<p><a href="http://www.westinmalta.com/1index.asp?l=1">Westin Dragonara</a></p>
<p>Portomaso</p>
<p>Cafe Nero</p>
<p>Eden Superbowl (next to Eden Cinemas)</p>
<p><strong>Sliema</strong></p>
<p>McCafe at the Plaza Centre</p>
<p>McDonalds by the Ferries</p>
<p>Plevna Hotel in Hughes Hallet Street</p>
<p>St James Capua Hospital &#8211; the cafe&#8217; on the ground floor has wi-fi</p>
<p>Café La Rive</p>
<p><a href="http://www.misto.com.mt/">Misto</a></p>
<p><strong>Valletta</strong></p>
<p>Piazza Regina, Republic Street.</p>
<p>Upper Barrakka Gardens &#8211; Cafe Deux Baronnes. You need to ask for the password (and then interpret the writing!).</p>
<p>British Hotel, Battery Street.</p>
<p>Marks &amp; Spencer, cafe (entrance: Strait Street)</p>
<p>McDonald&#8217;s</p>
<p>Burger King (requires login, ask at the counter)</p>
<p>Cafe&#8217; Jubilee (requires login, ask at the counter)</p>
<p><strong>Ta&#8217; Xbiex</strong></p>
<p>Irrera</p>
<p><strong>Mdina</strong></p>
<p>Outside <a href="http://www.xarapalace.com.mt/xarapalace/home.aspx">Xara Palace hotel</a>, by the Trattoria A.D. 1530</p>
<p>At the <a href="http://www.carmelitepriorymuseum.com/Page.aspx?pageId=10">Carmelite Priory Museum cafe</a>, in Villegaignon Street</p>
<p><strong>Elsewhere</strong></p>
<p><a href="http://www.um.edu.mt/itservices/notices/?a=33595">University</a></p>
<p><a href="http://www.southeastcafe.com/">South East Cafe</a> in Marsaxlokk</p>
<p>Malta International Airport &#8211; where you can see the &#8216;<a href="http://open.com.mt/">Open</a>&#8216; logo in a public place</p>
<p>Luqa &#8211; McDonald&#8217;s by the airport</p>
<p>Cafe Jubilee Gzira &amp; its Gozo outlet (Victoria) too:  ask the waiters for the FREE pass key.</p>
<p>Melita cafe in Balzan, next to San Anton Gardens</p>
<p>Melita outlets &#8211; just park yourself outside a Melita showroom.  Their networks are currently open.</p>
<p>Meet &#8216;N Eat, just outside the University gate (we&#8217;re told you can get chicken ftiras there too!)</p>
<p>Pasha, just outside the University gate.</p>
<p>Limestone Heritage in Siggiewi.</p>
<p>Reflections Bar &#038; Diner, Mellieha</p>
<p>Saracino Cafe &#038; Restaurant &#8211; Attard</p>
<p>Del Bogo Wine Bar (open from 17.30 each day) &#8211; Vittoriosa (Birgu)</p>
<p>BOV Adventure Park, Ta&#8217; Qali (Kids get to play while you get online)</p>
<p><strong>GOZO</strong></p>
<p>All McDonalds outlets<br />
Cafe Jubilee, Rabat</p>
<p>
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